The lowdown: sneaky airline fees
Hidden extras can quadruple the cost of that too-good-to-be-true budget airfare – but which carriers are the worst offenders?
Jill Starley-Grainger
Sunday Times Travel Magazine, 2011
Apologies, but full table will not display on website.
|
Airline |
BA (0844 493 0787, www.ba.com) |
Bmibaby (0905 828 2828, www.bmibaby.com) |
Easyjet (0843 104 5000, www.easyjet.com) |
Fly Thomas Cook (0871 230 2406, www.flythomascook.com) |
Flybe (0871 700 2000, www.flybe.com) |
Jet2 (0871 226 1737, www.jet2.com) |
Monarch (0871 423 8568, www.monarch.co.uk) |
Ryanair (0871 246 0000, www.ryanair.com) |
Thomson (0871 231 4787, www.thomson.co.uk) |
|
Route |
Gatwick to Malaga |
East Midlands to Malaga |
Stansted to Malaga |
Manchester to Malaga |
Exeter to Malaga |
Leeds Bradford to Malaga |
Luton to Malaga |
Stansted to Malaga |
Gatwick to Malaga |
|
Basic fare[1], return |
£97.40 |
£85.98 |
£51.98 |
£104 |
[Ouch – pricey!] £119.98 |
£60.48 |
£91 |
[Low – but misleading] £45.98 |
£93.38 |
|
Carry-on allowance |
[Tied: Most generous] Two items: one handbag/ laptop bag plus one bag (23kg; 56cmx45cmx25cm) |
One bag (10kg; 55x40x20cm) |
[Tied: Most generous] One bag: no weight limit, but you must be able to lift it into overhead bins unaided (56x45x25cm) |
[Tied: Stingiest!] One bag (5kg; 43cmx28cmx23cm) |
One bag (10kg; 50x 35x23cm) |
One bag (10kg; 56cmx45cm x25cm) |
One bag (10kg; 56cm x45cmx25 cm) |
One bag (10kg; 55cm x40cmx20 cm) |
[Tied: Stingiest!] One bag (5kg; 55cmx40cm x20cm) |
|
One 20kg checked bag (return, booked online at time of original booking) |
[Free!] £0 (23kg; 90cmx 75cmx43cm) |
£31.98 (22kg; no size specified) |
£28 (20kg; no size specified) |
£24 (20kg; no dimensions specified) |
£25.98 (20kg; no dimensions specified) |
£32.98 (22kg; no dimensions specified) |
£31.98 (20kg; no size specified) |
[Expensive!] £50 (20kg; based on an ‘off-peak flight’. Unclear whether your flight is off-peak until halfway through booking. The same luggage costs up to £70 return on ‘peak flights’) |
£25 (20kg; no size specified) |
|
Seat selection or priority boarding fee (return flights) |
[No fee!] No charge for seat selection (free 24 hours before flight; £20 if you want to choose seats before then) |
£17 for seat selection |
£21 for priority boarding |
£10 for seat selection |
£12 for seat selection |
£11.98 for seat selection |
[Not bad] £9.98 for seat selection |
£20 for seat selection |
[Bum deal] £24 for seat selection |
|
Meals (return flights:sandwich, crisps, beer and coffee, unless otherwise specified) |
[Tasty] £0 |
From £22 |
From £23.70 |
From £19.50 for a hot meal with coffee, plus beer (£3.75) bought separately |
£22.90 |
From £22.98 |
From £22.60 |
From £24 |
[Hunger strike] From£35.80 – hot meal plus beer and coffee |
|
Charge for paying with Visa Credit Card |
[Credit worthy] £4.50pp per return flight; free for debit cards |
£9pp per return flight; free for Visa Electron |
[Credit crunch] £12.95 per booking, regardless of number of passengers or flights, but the charge is £8 + 2.5% of total transaction, so increases with more passengers; free for Visa Electron |
£8pp per return flight; debit card £6pp per return flight; free for pre-paid Electron and Mastercard |
£9pp per return flight; free for Visa Electron |
£9.79 per booking, based on 3.6% for most payment types + another 3.6% for credit cards, so this increases with more passengers; free for Visa Electron |
£10 per booking; free for debit cards |
[Ouch!] £12pp per return flight; free for Mastercard Prepaid Card |
£4.95 per booking, based on 2.5% charge, so price will increase with more passengers; free with Visa Electron |
|
Online check-in (return flights) |
£0 |
£0 (but not an option if you have hold baggage – with one checked bag you’ll pay £16 to check-in at the airport) |
£0 |
£0 (but in order to check-in online, you must have paid to pre-book your seat) |
£0 |
[Un-fare!] £10 |
£0 (but in order to check-in online, you must have paid to pre-book your seat) |
[Sneaky fee!] £12 – and it’s the only option! |
N/A (not possible to check-in online) |
|
Subtotal |
[Value for money] £101.90 |
£165.96 |
£137.63 |
£165.50 |
[Steep surcharges] £189.86 |
£148.21 |
£165.56 |
£163.98 |
£183.13 |
|
Seats with extra leg room (return flights) |
£0; no extra charge for exit-row seats, but to bag them you’ll usually need to opt for early seat selection, which costs £20 |
£23 |
[Comes up short] No option for extra leg room |
[Tall order!] £35 |
£30 |
£19.98 |
£19.98 |
£20 |
£20 |
|
Airport check-in fee (return flights) |
£0 |
£16 |
£0 |
£0 |
£0 |
£20 |
£0 |
[Rip-off alert!] Airport check-in not an option, so you’ll be stuck with an £80 ‘Boarding Pass Reprint Fee’ (£40 each way) |
£0 |
|
Boarding pass reprint fee (return flights) – if you checked in online but couldn’t print your boarding pass, or lost it |
£0 |
£22 |
£0 |
£10 |
£0 |
[Yikes!] £35 |
£0 |
[Worst offender!] £80 |
£0 |
|
Sports equipment/ musical instruments (return flights) |
From £30 |
From £35.98 |
From £50 |
From £40; one set of skis/snowboard is free |
£60; can’t be booked online, so add on call charges |
£60 |
From £39.98 |
[Over-priced!] From £80 |
[Good deal] From £15 |
|
Phone bookings (based on a BT landline) |
5p/minute + £5pp return |
65p/minute + £15pp return |
5p/minute + £8pp return |
10p/minute (no additional booking fee) |
10p/minute + £14pp return |
10p/minute + £12pp return |
10p/minute (no additional booking fee) |
[Bad call!] 10p/minute + £40pp return |
10p/minute (no additional booking fee) |
|
Total including all extras above (assume 10min phone call) |
[Fare deal!] £137.40 |
£283.94 |
[Runner-up] £196.13 |
£251.50 |
£294.86 |
£269.19 |
£226.52 |
[Sky-high price!] £384.98 |
£219.13 |
|
Result |
9/10 Miles ahead on value, but those sneaky fees are creeping in. |
3/10 Unexpectedly expensive, with pricey fees for almost everything. |
7/10 Surprisingly, vastly cheaper than Ryanair and the best value of the budget airlines. |
4/10 Poor performance – and stingy carry-on! |
2/10 The basic fare was the most expensive – and extra fees almost treble the price. |
2/10 Expect hefty extras – plus complicated credit card fees can really add up. |
5/10 Not the worst, but plenty of room for improvement. |
1/10 Can be a bargain – if you don’t need bags, food, to sit with friends – or to check in! |
6/10 A mixed bag – not bad overall, but when fees are applied, they’re very high. |
[1] Least expensive STANDARD fare in low season, based on non-special-offer fares when researched on 10 July 2011, searching for fares over the November to February period.